FAQ

We curate collections for life’s most memorable moments. Our focus is on Evening Dresses, Formal Dresses, Pageant Dresses, Party & Cocktail Dresses, Prom Dresses, and Wedding Dresses. Each piece, like our signature Ava Gown or Lyra Two Piece, is designer-inspired and crafted with meticulous attention to detail for a boutique-quality experience.

Our style is defined by elegance, confidence, and show-stopping design. We bridge the gap between boutique craftsmanship and accessible luxury. Every dress is selected to ensure you feel radiant, whether you’re a Trendsetter, a Confident Competitor, or the Queen of the Night.

We accept all major credit cards and secure online payment methods: Visa, MasterCard, JCB, and PayPal. Your transaction is safe and secure.

No, you can check out as a guest. However, creating an account allows you to track your order history and save your details for a faster checkout experience next time.

We are proud to offer seamless global delivery from our studio in Annapolis to a worldwide community. Please note that deliveries to some remote regions and parts of Asia may be excluded. For specific country inquiries, please contact our customer care team.

We offer two tailored shipping methods:

🚚 Standard Shipping (Recommended): A flat fee of $12.95. Processed in 1-2 business days, then delivered via DHL or FedEx within 10-15 business days. Ideal for Prom Royalty or pageant competitors with a timeline.

🎁 Free Standard Shipping: Our gift to you on all orders over $50. Processed in 1-2 business days, then delivered via EMS within 15-25 business days. Perfect for the savvy shopper planning ahead for a wedding or cocktail party.

Please always account for both processing (1-2 business days) and transit time. We strongly recommend ordering as soon as you find your dream dress to allow ample time for any final alterations before your special occasion.

Your confidence is guaranteed. If your dress isn’t perfect, you have 15 days from the date of receipt to initiate a return. We strive for a straightforward, hassle-free process as part of our 100% quality guarantee.

Please reach out to our customer care team at [email protected] within the 15-day window. Include your order number and reason for return, and we will guide you through the simple steps.

Our dedicated team is always here to assist you with grace. Please email us at [email protected]. We are based at 992 Sherwood Forest Road, Annapolis, US 21401.

We love hearing from you. For any questions about sizing, specific dresses, delivery estimates, or special requests, don’t hesitate to contact our customer care team. Your unforgettable moment deserves our full attention.